Customer Support Executive Hi Tech Enterprises

0.0 - 31.0 years

0 - 1 Lacs

Mehrabad Baug, Mumbai

On-site

Responsibilities: Inbound Calls II Customer Service II Problem Solving • Manage incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation

Posted 3 years ago

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